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Accessibility Statement

At Cognigate, we are committed to ensuring that our website and digital services are accessible to everyone, including people with disabilities. We believe accessibility is not only a legal requirement but also a fundamental aspect of creating inclusive and meaningful experiences for all users. Our goal is for every visitor to have equal access to the information, tools, and services available on our website, regardless of their technology, ability, or circumstance.

Our approach to accessibility

Accessibility is an ongoing process at Cognigate. We are continually working to identify barriers, implement improvements, and ensure that new content and features meet recognized accessibility standards. We follow the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which are internationally recognized as the benchmark for digital accessibility.

Accessibility adjustments on this site

We have taken steps to align our site with the Web Content Accessibility Guidelines (WCAG) 2.1 to a compliance level of AA, to make our website accessible, we have implemented a variety of technical and design adjustments, including:

  • Setting the default language of the site for compatibility with screen readers

  • Defining clear heading structures and logical content hierarchy on all pages

  • Adding descriptive alternative text to images so that content is meaningful when read aloud

  • Providing high color contrast to ensure text and visual elements are legible for users with visual impairments

  • Structuring pages so content can be read in a logical order when using assistive devices

  • Reducing the use of animation or motion that may affect users with sensitivities

  • Ensuring videos, audio files, and downloadable resources include transcripts, captions, or accessible formats where possible

  • Supporting navigation using only a keyboard for users who cannot operate a mouse

  • Designing forms with clear labels, instructions, and error messages for easier completion

Declaration of partial compliance

Some content on our website may include third-party integrations or media that are outside Cognigate’s direct control. This may include embedded video players, partner software, or external widgets. While we work to ensure these tools are as accessible as possible, certain limitations may exist. For these areas, we declare partial compliance with WCAG 2.1.

Accessibility arrangements in our offices

Cognigate operates offices in the UAE, UK, and Egypt. Accessibility arrangements vary depending on the location, but we are committed to continuously improving access to our physical spaces. Where available, we provide accessible entrances, meeting rooms, and facilities. If you are planning to visit one of our offices and have specific accessibility needs, we encourage you to contact us in advance so we can make suitable arrangements.

Requests, issues and suggestions

We view accessibility as an ongoing commitment rather than a one-time effort. Our team regularly reviews new content and updates to ensure compliance, and we continue to evaluate tools, processes, and best practices for improving digital inclusion. We also welcome feedback from visitors to help us identify areas that can be improved further. If you encounter any difficulty using our website, notice an accessibility issue, or have ideas for how we can improve, we invite you to contact our accessibility coordinator. We take accessibility feedback seriously and will make every effort to address your concern quickly and effectively. We are committed to responding to accessibility-related inquiries promptly and to making sure our services remain accessible to all.

Email: accessibility@cognigate.com

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