Privacy Policy

A Legal Disclaimer

The information provided on this website by Cognigate is for general informational purposes only. While we strive to keep the information accurate and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the site for any purpose. Any reliance you place on such information is strictly at your own risk.

No Professional Advice

The content on this website does not constitute professional, legal, financial, or technical advice. You should seek independent advice from qualified professionals before making any decisions based on the information provided.

Limitation of Liability

To the fullest extent permitted by applicable law, Cognigate, its directors, employees, and partners will not be liable for any loss or damage, including indirect or consequential loss or damage, arising from or in connection with the use of this website or the information contained within it.

External Links

This website may contain links to third-party websites. These links are provided for your convenience only, and Cognigate has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party sites. The inclusion of any link does not imply endorsement by Cognigate.

Intellectual Property

All content, designs, logos, and images on this website are the intellectual property of Cognigate or are used with permission. They may not be copied, reproduced, or distributed without prior written consent from Cognigate.

Changes to This Disclaimer

Cognigate reserves the right to update or modify this disclaimer at any time without prior notice. By using this website, you agree to be bound by the current version of this disclaimer.

Privacy Policy

Cognigate is committed to protecting your privacy and ensuring that your personal data is handled securely, transparently, and in compliance with applicable data protection laws, including the UK Data Protection Act, the EU General Data Protection Regulation (GDPR), and relevant data protection laws in the UAE and Egypt.

This Privacy Statement explains what information we collect, how we use it, how we protect it, and the choices you have regarding your personal data.

Information We Collect

We collect information to provide, improve, and personalize our services. This may include:

a. Personal Information You Provide

Name, job title, and company name
Email address, phone number, and postal address
Details provided via contact forms, service requests, event registrations, or surveys
Account login details for portals or platforms we provide access to

b. Information Collected Automatically

IP address, browser type, and device information
Pages visited, time spent on our site, and navigation patterns
Cookies and similar technologies to enhance your user experience

c. Information from Third Parties

Data provided by our partners or vendors in connection with services you request
Publicly available business contact details

How We Use Your Information

We process personal data for the following purposes:

To respond to inquiries, provide services, and fulfill contractual obligations
To deliver training, support, and professional services
To personalize and improve our website and communications
To send relevant updates, offers, and event invitations (with your consent)
To conduct research and analytics to improve our solutions
To comply with legal and regulatory obligations

Legal Basis for Processing

We process your data under one or more of the following lawful bases:

Consent: when you opt-in to receive marketing communications
Contract: when processing is necessary to fulfill our agreement with you
Legal Obligation: when required to comply with laws or regulations
Legitimate Interests: when processing supports our business operations in a way that does not override your rights

How We Protect Your Information

We use technical, administrative, and physical safeguards to protect personal data, including:

Encrypted data transmission (SSL/TLS)
Secure data storage and restricted access controls
Regular system monitoring and threat detection
Staff training in data protection and privacy best practices

Sharing Your Information

We may share your personal data with:

Trusted technology partners, vendors, and subcontractors assisting in service delivery
Legal authorities when required by law or court order
Professional advisors, such as accountants or legal counsel, where necessary

We require all third parties to maintain confidentiality and use your data only for the agreed purpose.

Cookies and Tracking Technologies

Our website uses cookies to:

Enhance site performance and usability
Analyze visitor behavior to improve user experience
Deliver personalized content and marketing (where consent is given)

You can manage or disable cookies in your browser settings.

Data Retention

We retain personal data only as long as necessary to:

Fulfill the purposes for which it was collected
Comply with legal, accounting, or reporting requirements

Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing activities
Withdraw consent where applicable
Request a copy of your data in a portable format

To exercise these rights, contact us at [your email].

International Data Transfers

As we operate in the UAE, UK, and Egypt, your data may be transferred between these locations. We ensure that such transfers are conducted in compliance with applicable data protection laws.

If you have any questions or concerns about this Privacy Statement or how we handle your data, contact us at:

Cognigate ltd.

Email: privacy@cognigate.com

Phone: +44 7520 640488

Offices: UAE | UK | Egypt