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Practical views on strategy, experience, and data.

Automating IT Service Management for Government Entities

Automating IT Service Management for Government Entities

Automating IT Service Management for Government Entities

Introduction: Why ITSM Matters for Public Services Across MENA, governments are investing heavily in digital transformation — but while...

Building Connected Workflows with Peliqan Integration Hub

Building Connected Workflows with Peliqan Integration Hub

Building Connected Workflows with Peliqan Integration Hub

Introduction: Integration as the Foundation of MENA’s Digital Future Across the Middle East and North Africa, governments and enterprises...

Automation Without Alienation: Balancing AI and Human Touch

Automation Without Alienation: Balancing AI and Human Touch

Automation Without Alienation: Balancing AI and Human Touch

Introduction: The Double-Edged Sword of Automation Automation has become the mantra of digital transformation. From AI chatbots to...

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